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Job Description

Corporate Development

MCEX is looking for an outstanding individual to join our Member Services team, based in Macao.

Key Responsibilities

  • Support the team in maintaining client relations, in particular in relation to the member onboarding process and ongoing account maintenance and reporting post-investment.
  • Manage day-to-day client onboarding, communications and inquiries, handle due diligence questionnaires and other operational matters throughout the onboarding process.
  • Work with the team to maintain due diligence and marketing materials.
  • Engage other teams across MCEX to ensure an efficient member onboarding process and that client needs are fully met.
  • Identify areas for further streamlining of the member servicing process and further improvement in client experience on an ongoing basis.
  • Manage day-to-day administration of the member portal and CRM system.
  • Contribute to product / service development initiatives.
  • Assist the Participant Services team in monitoring key performance metrics and preparing regular internal and external reporting materials.

Skills, Qualification and Experience

  • University degree holder, preferably in Finance / Economics or related disciplines.
  • Minimum 3 years of professional experience in the financial services industry, preferably in a client servicing and/or client onboarding, operational role in financial exchanges, asset management or securities services.
  • Experience in investor / intermediary onboarding, and experience / knowledge in various financial products (exchange-traded products, alternative assets).
  • Ability to distill and analyze large volume of information and prepare concise internal reports.
  • Ability to communicate with all levels in the organization, and foster and maintain strong interpersonal internal and external relationships.
  • Entrepreneurial and creative mindset with a global perspective, and ability to step outside one’s comfort zone.
  • Ability to adapt to fast-changing environments, demonstration of creative thinking to identify and implement solutions.
  • Strong written and verbal communication (English, Mandarin Chinese and Cantonese) and presentation skills are mandatory.
  • Certificate in CAMS / CKYCA is preferred.

Location: Macau

Avenida Comercial de Macau, FIT Centre, 16th Andar A,J,K Macau

Micro Connect Group website: https://microconnect.com/

General Enquiry: info@mcex.mo

Recruitment: recruit@mcex.mo

Macao Landline: 853-2883-2388
Macao Fax: 853-2828-0388

Investors should note that investments in DROs/DRPs on MCEX are subject to investment risks, including the possible loss of the principal amount invested.
MCEX is regulated by the Monetary Authority of Macao. Company Registration Number [SO97314]. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Services apply.

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